Complaint procedures

Against an individual

Members, guest members, committee boards, and teams can file a complaint against all members of the Association (as defined by Article 5 of the Statutes) or their guests on the grounds of:

  • Acts breaching the UCSA Statutes, Policy Manual, and/or the Law 
  • Sexual, racial, religious, and/or other forms of personal slander in the context of Association activities
  • Other types of misconduct in the context of Association activities
  • Theft and/or damage to Association property, or personal property in the context of Association activities

File a complaint

Email ucu.ucsa@uu.nl and state the complaint, grounds for it, and who it is against. The UCSA Board will conduct interviews with both parties and conduct an investigation. On the basis of this, the Board will decide whether a sanction will be issued, and what the sanction will be.  

Against the UCSA Board, Committees, Committee boards, or Teams

Members, guest members, committee boards, and teams can file a complaint against the UCSA Board, committee board, team, and/or their decisions. 

File a complaint

Email ucu.ucsa@uu.nl and state the complaint, grounds for it, and who it is against. The UCSA Board will then deal with it in one or more of the following manners:

  • Coming to an understanding
  • Requesting mediation from the Independent Body
  • Informing the complainant of the right to appeal to the Independent Body if the UCSA Board sees no reasons to change its decision

Disagree with the decision of the UCSA Board?

You can request to appeal against a decision of the UCSA Board by lodging a written request with the Independent Body. The grounds for this can be:

  • Dismissal of a complaint as unfounded by the UCSA Board
  • Mediation which ended unsuccessfully
  • Imposition of a sanction

The appeal has to be done within 7 days of the decision at the latest. In the case that the sanction issued is the expulsion of a member or guest member, the member in question has the right to appeal within 1 month of the decision at the latest.