If you have any issues that require expertise in restoration, repairs or a pressing security issues, please consider contacting the following people:
Maarten Diederix (Housemaster)
Maarten Diederix is a man with many connections and skills which come in handy when maintaining a campus. He fixes, prevents, resolves, and communicates countless things on our campus. For any problem relating to the facilities being damaged or unusable in the communal areas of campus, please reach out to Maarten. This includes the academic buildings, dining hall, and facilities outside of buildings.
Maarten is also the only person with the ability to get you back inside your unit if you happen to lose your access key. Please be considerate when contacting him, as he does live a life outside of campus. Only contact him if you have no other option of getting into your unit (so if a unitmate was sitting on the couch right by the door and you still called Maarten Diederix, you might never hear the end of it). You can reach Maarten in three ways:
- Find him biking across campus, in this case simply approaching him is the fastest way to come in contact with him.
- Email him at firstname.lastname@example.org
- You can contact non-emergency security (+31 30 253 1300) and they can forward your call to him.
Bowien de Kriek (Landlady)
Bowien de Kriek is the Landlady at UCU. She is here as a representative of Lekstede Wonen and should be contacted when something within your unit breaks. You can contact the Landlady in four ways:
- You can email her at email@example.com
- Submit a repair request form (a link to which is sent out at the start of the semester)
- You can call her at 030-2539986
- You can visit her office hours between 8:30 and 12:00 (Mon-Fri).
When you need (immediate) help and there is nobody else to contact, UCU (non)Emergency Security is always a solution. Contacting security can be done for any number of reasons, ranging from being locked out of your unit at night, to a possible burglary situation, to a serious medical emergency.
Please note that although calling 112 is the standard in the Netherlands, calling Emergency Security is actually better while on campus. This is because the fences and gates around campus may prevent emergency medical services from reaching you in time, whilst contacting Emergency Security will resolve this issue. We strongly advise you to add the following two phone numbers to your phone, so that you can always reach them quickly if needed.
Emergency Security: +31 30 253 4444
Non Emergency Security: +31 30 253 1300